Return & Refund Policy
Returns request shall be made within 24 hours upon the arrival of the parcel. We Hong Lun Sdn.Bhd. will not bear the cost of return. If the goods/products has been used or damaged by the customer, there will not be any refund. Hong Lun Sdn.Bhd will also not be responsible if your shipment is lost during the return transit.
Reasons accepted for return as below:
Wrong colour, size or design delivered to you.
Item received in faulty or damaged condition
Do note that there is NO REFUND provided as our item will be going thru check by our Quality Control team before we process for delivery
How to Return
Return request MUST BE MADE by contacting us via return request within 24 hours upon arrival. Any return request that has been made without Return Form will be void
For return, Hong Lun Sdn.Bhd. implementing one to one product replacement policy.Replacement will be proceed after 3 days receive from return parcel.
Return and repair policy subject to damage item.Item must be send back to Hong Lun Trading,and we will provide repair service .Once done item will be return back to customer .
Please return your purchase to the following address:
MHR HELMET , HONG LUN SDN. BHD. ,
NO. 12, JALAN NAFIRI 1,VICTORY AURA INDUSTRY PARK,
14200 SUNGAI BAKAP,PULAU PINANG,
Please contact us at email@example.com or 017-510 5584 if you have any questions or doubts.